We handle thousands of enquiries each month, but you won't be treated like a number. For your convenience, you can quickly find help in our online Customer Service knowledge area or report an issue.
Phone - 1300 434 434
You can call us anytime on 1300 434 434 (24hrs, 7 days a week including Public Holidays).
You can speak to one of our Customer Service Officers between 8am and 5:30pm Monday to Thursday and 8am to 5pm on Friday. We have an after-hours service outside these hours and on public holidays for emergency situations.
Planning Officer (Duty Planner) bookings are available at Dee Why Customer Service Centre.